At nonstar, we believe that gaming should always be a source of entertainment, never a source of stress or harm. This page outlines the tools, guidelines, and support resources available to every player in the Philippines so you can stay in control and enjoy the experience responsibly.
nonstar provides practical, easy-to-use tools so every Filipino player can manage their gaming activity with confidence.
You can set a daily, weekly, or monthly deposit limit on your nonstar account at any time through your account settings. Once a limit is in place, the platform will automatically prevent any deposit that exceeds your chosen threshold for that period. This gives you a clear, firm boundary on how much you spend, making it easier to stick to a budget you are comfortable with. Limits take effect immediately when you lower them, and any request to raise a limit will only take effect after a mandatory cooling-off period. This delay is intentional — it gives you time to reflect before increasing your spending ceiling.
Keeping track of how long you have been playing is one of the simplest and most effective responsible gaming habits you can build. nonstar allows you to set session time reminders that will notify you when you have been active for a duration you specify. When the reminder appears, you can choose to continue or log out — the decision is always yours, but the prompt ensures you are making it consciously rather than losing track of time. Extended sessions without breaks can affect your judgement and enjoyment, so we encourage all players to use this feature regularly. You can update your session reminder preferences at any time from your account dashboard.
If you feel you need a short pause from gaming, the Take a Break feature lets you temporarily suspend your account for a period of your choosing — from 24 hours up to several weeks. During a break, you will not be able to log in, place bets, or make deposits, giving you genuine distance from the platform. This is not a permanent closure; your account and balance remain intact and will be accessible again once the break period ends. We recommend using this feature proactively, before you feel overwhelmed, rather than waiting until gaming has already become a problem. Taking regular breaks is a healthy habit that keeps gaming enjoyable over the long term.
For players who feel they need a longer or more permanent break, self-exclusion is available as a stronger protective measure. When you self-exclude, your account is closed for a minimum period that you select, and you will not be able to reopen it or create a new account during that time. Self-exclusion is a serious commitment and is designed for players who recognise that their gaming has moved beyond entertainment. To request self-exclusion, contact our support team directly and they will process your request promptly and with full confidentiality. We take self-exclusion requests seriously and will not attempt to re-engage you with promotional material during your exclusion period.
Your full betting and transaction history is available in your account at any time, giving you a transparent view of how much you have deposited, wagered, and withdrawn over any period. Reviewing your activity regularly is one of the best ways to stay aware of your gaming patterns and catch any changes in behaviour early. If you notice that your spending or session frequency has been increasing over time, that is a useful signal to pause and reassess. nonstar makes this data easy to access because we believe informed players make better decisions. You can filter your history by date range, game type, or transaction category to get a clear picture of your activity.
Our support team is available to assist any player who has questions or concerns about their gaming behaviour, account controls, or responsible gaming tools. You can reach us at the email address listed in the footer of this page, and we will respond with care and without judgement. If you feel you need professional help beyond what our platform tools can offer, we strongly encourage you to reach out to a qualified counselling service or helpline in the Philippines. Seeking help is a sign of strength, and there are trained professionals who can provide the guidance and support you deserve. You can also find answers to common questions about account management on our FAQ page.
Problem gambling can develop gradually. Knowing what to look for makes it easier to act before things become serious.
Gaming is meant to be a fun, leisure activity — something you do because you enjoy it, not because you feel compelled to. When gaming starts to feel like an obligation, or when losses begin to affect your mood, finances, or relationships, it may be time to take a step back and honestly assess your habits. The following signs are commonly associated with gambling that has moved beyond healthy entertainment, and recognising them early is the most important step toward getting back on track.
Placing more bets in an attempt to recover money you have already lost is one of the clearest warning signs of problem gambling. Each bet should be made for entertainment, not to recover a previous loss.
If you are using money set aside for rent, food, bills, or other essentials to fund your gaming, this is a serious sign that your gambling has become harmful and needs to be addressed immediately.
Feeling the need to conceal how much time or money you spend on gaming from family or friends is a strong indicator that you already sense something is wrong. Openness and honesty with loved ones is an important part of healthy gaming.
If you feel restless, anxious, or irritable when you are unable to access the platform, this may indicate a level of dependency that goes beyond casual entertainment and warrants professional attention.
When gaming begins to take priority over work, family, health, or social commitments, it has moved from a hobby into a problem that needs to be addressed with honesty and, if necessary, professional support.
If any of these signs feel familiar, please use the self-exclusion or Take a Break tools described above, or contact our support team. You can also visit our FAQ page for more information on how to manage your account and access help.
nonstar is committed to providing a safe, fair, and enjoyable gaming environment for every player in the Philippines. We actively monitor for signs of problem gambling and may reach out to players whose activity patterns suggest they may benefit from support. We will never pressure you to increase your spending, and we will always respect your decision to take a break or close your account. Responsible gaming is not just a policy for us — it is a core part of how we operate and how we treat every member of our community.
nonstar is strictly for players aged 21 and above, in line with Philippine gaming regulations. We verify the age and identity of every player during the registration process, and we take underage gambling extremely seriously. If you are aware of a minor attempting to access the platform, please contact our support team immediately. Parents and guardians are encouraged to use device-level parental controls to prevent minors from accessing online gaming platforms. Protecting young people from gambling harm is a responsibility we share with every adult in the community.
Gaming at nonstar should always feel good. If you ever need to adjust your limits, take a break, or simply talk to someone, our team is here for you. Explore our platform, enjoy the experience, and remember that responsible play is the best play.